Last Updated: Apr 20, 2023

1. Introduction

THIS NOTICE DESCRIBES HOW YOUR HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS IT. PLEASE REVIEW IT CAREFULLY.

Renew Medical Group (“we,” “us,” or “our”) is committed to protecting the confidentiality and security of your health information. Respecting your privacy is a fundamental part of how we operate and deliver services.

This Notice explains how we may collect, use, store, and disclose your protected health information (“PHI”), as well as your rights regarding that information.

Protected health information refers to information that can identify you and relates to your past, present, or future physical or mental health, the care you receive, or payment for that care.

We are required by federal and applicable state laws to:

  • maintain the privacy of your protected health information 
  • provide you with this Notice of our legal duties and privacy practices 
  • follow the terms outlined in this Notice while it is in effect 

In some cases, state laws may provide additional protections beyond federal requirements. Where applicable, we will comply with those stricter standards.

2. Uses and Disclosures of Protected Health Information

We may use and disclose your protected health information for the following purposes without your written authorization:

Treatment

We may use and share your health information to support your care and coordination of services. This may include sharing information with licensed healthcare providers, clinical staff, or affiliated professionals involved in your care or service delivery.

Payment

We may use your information to process payments, generate invoices, or support reimbursement requests. This may include sharing relevant information with you, third-party billing services, or insurance entities if applicable.

Healthcare Operations

We may use your information to manage and improve our operations. This may include internal review, quality assurance, compliance activities, training, administrative functions, and business management processes.

Communications

We may use your information to contact you regarding appointments, scheduling, service updates, or relevant service-related information. We may also inform you about services or offerings that may be relevant to your situation, unless you opt out of such communications.

We do not send third-party sponsored communications without your authorization.

3. Other Permitted or Required Disclosures

We may disclose your protected health information in the following circumstances as permitted or required by law:

Legal Requirements

We may disclose information when required by federal, state, or local law.

Public Health Activities

We may share information with public health authorities for purposes such as disease prevention, reporting, or public safety.

Abuse, Neglect, or Domestic Violence

We may disclose information to appropriate authorities when required or permitted in cases involving abuse, neglect, or domestic violence.

Health Oversight

We may provide information to regulatory or oversight agencies conducting audits, investigations, or compliance reviews.

Business Associates

We may share information with trusted third-party vendors or partners who perform services on our behalf, such as billing, data management, or administrative support. These parties are required to safeguard your information under contractual obligations.

Legal Proceedings

We may disclose information in response to court orders, subpoenas, or other lawful processes.

Law Enforcement

We may share information with law enforcement officials in specific situations permitted by law, such as identifying individuals or responding to lawful requests.

Serious Threat to Health or Safety

We may disclose information when necessary to prevent a serious and imminent threat to your health or safety or that of others.

Government Functions

We may disclose information for certain government functions, including national security or military-related purposes, where legally required.

Workers’ Compensation

We may share information as necessary to comply with workers’ compensation laws and related programs.

4. Uses and Disclosures Requiring Authorization

Any use or disclosure of your protected health information not described in this Notice will be made only with your written authorization, unless otherwise permitted or required by law.

You may revoke your authorization at any time in writing, except where we have already relied on it or where applicable law allows continued use.

5. Your Rights Regarding Your Health Information

You have certain rights regarding your protected health information:

Right to Access

You may request access to or copies of your health records, subject to limited exceptions. Requests must be made in writing. Reasonable fees may apply for copying and delivery.

Right to Request Amendments

If you believe your information is inaccurate or incomplete, you may request a correction. Requests must be submitted in writing with a reason for the change. We may deny requests under certain circumstances but will provide a written explanation.

Right to an Accounting of Disclosures

You may request a record of certain disclosures of your information made by us. This does not include disclosures for treatment, payment, operations, or those made with your authorization.

Right to Request Restrictions

You may request limits on how your information is used or disclosed. While we are not required to agree to all requests, we will comply with agreed-upon restrictions unless emergency care requires otherwise.

Right to Confidential Communications

You may request that we communicate with you in a specific way or at a specific location. We will accommodate reasonable requests.

Right to a Copy of This Notice

You may request a paper or electronic copy of this Notice at any time.

Record Retention

We retain records in accordance with applicable laws and regulations, typically for a minimum period required by law.

6. Health Information Security

We implement administrative, technical, and physical safeguards designed to protect your protected health information from unauthorized access, use, or disclosure.

Access to health information is limited to authorized personnel who require it to perform their responsibilities. While we take reasonable precautions, no system can be guaranteed to be completely secure.

7. Changes to This Notice

We reserve the right to update this Notice at any time. Changes may apply to information we already have as well as information collected in the future.

If we make material changes, we will update the effective date and make the revised Notice available through our website or upon request.

8. Complaints

If you believe your privacy rights have been violated or you disagree with a decision regarding your information, you may file a complaint with us.

You may also submit a complaint to the U.S. Department of Health and Human Services.

We will not retaliate against you for filing a complaint.

If you have questions or concerns regarding this Notice, please contact us through the contact information provided on our website.