Last Updated: August 18, 2026
Renew Medical Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit renewmedicalgroup.com or use our services. By using our website or services, you agree to this Policy.
Information We Collect
Information you provide: name, contact details, and information you submit through forms when you request information, schedule consultations, participate in surveys or promotions, or contact support; records of your communications with us; and billing or payment details for transactions.
Information collected automatically: IP address, browser type, operating system, device identifiers, and usage data (traffic, referring/exit pages, clickstream, approximate location, error logs) gathered through cookies and similar technologies to improve site performance, remember preferences, and personalize your experience.
Sensitive information: where you voluntarily provide it or where permitted, we may process health-related or demographic information. We limit collection and use of sensitive information to what is necessary.
If you choose not to provide certain information, we may be unable to provide specific services or complete transactions.
Cookies & Tracking
We use session and persistent cookies, and permit certain third-party analytics and advertising partners to use cookies, pixels, and similar technologies to collect information about your activity across sites for analytics and interest-based advertising. You can refuse cookies through your browser settings, though some features may not function properly. Our site does not currently respond to "Do Not Track" signals, as there is no accepted standard for them. Learn more at allaboutcookies.org.
How We Use Your Information
We use your information to operate and improve our website and services; respond to inquiries and provide support; schedule and manage services; process billing and payments; send service-related and administrative notices; send updates, newsletters, or relevant communications (subject to your choices); prevent fraud and secure our systems; and comply with legal obligations.
How We Share Your Information
We do not sell your personal information for monetary compensation. We may disclose it to affiliated entities; service providers (hosting, IT, payment processing, analytics, communications, marketing); professional advisors; a buyer or successor in a merger or asset sale; and government or law enforcement authorities where required by law, including for fraud prevention, security, or to protect our rights. Service providers are contractually bound to protect your information and use it only for the purposes we specify. We may also share aggregated or de-identified data that cannot identify you.
SMS / Text Messaging
If you opt in, we collect your phone number and consent to send appointment reminders, service-related messages, and updates. Message frequency varies; message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. We do not share SMS opt-in data or phone numbers with third parties or affiliates for their marketing purposes.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, restrict processing of, or request deletion of your personal information, to object to certain processing, to data portability, and to file a complaint with a supervisory authority. California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the "sale" or "sharing" of personal information; you can exercise cookie-based opt-outs through your browser settings. To exercise any of these rights, contact us using the details below; we may need to verify your identity first. We may decline requests where retention is required by law, needed to complete a transaction, or where we cannot verify your identity.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any account credentials confidential.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Where applicable, health information may be retained for a legally required minimum (often at least seven years). Some data may persist in backups for a limited period.
Children's Privacy
Our services are not directed at individuals under 18, and we do not knowingly collect their information without parental consent.
Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Policy at any time. Changes are posted here with a revised "Last Updated" date. Continued use of our site after changes constitutes acceptance.
Contact Us
Renew Medical Group
(805) 203-0527
support@renewmedicalgroup.com
renewmedicalgroup.com